Returns Policy

Thank you for shopping with Wire Delight. We want you to be completely satisfied with your purchase, but if you’re not, we’re here to help! Please read our return policy below for more details.

  1. Returns Eligibility
  • Items are eligible for return within 7-10 days from the date of purchase.
  • To qualify for a return, the item must be unused, unwashed, and in its original condition with all tags and packaging intact.
  • Final sale items (e.g., discounted or promotional items) are not eligible for return or exchange.
  • Gift cards are non-returnable.
  1. How to Return
  • To start a return, please contact our customer service team at business@wiredelight.com with your order number and the item you wish to return.
  • We will send you a return shipping label and instructions for sending the item back to us.
  • Please ensure the item is packed securely to prevent damage during return shipping.
  1. Return Shipping Costs
  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.
  • If your return qualifies for a free return, we will provide you with a pre-paid return label.
  1. Refunds
  • Once we receive and inspect the returned item, we will process your refund to the original payment method.
  • Refunds typically take 7-10 business days to appear on your account, depending on your bank or payment provider.
  • Shipping costs are non-refundable unless the return is due to an error on our part.
  1. Exchanges
  • If you would like to exchange an item, we recommend returning the original item for a refund and placing a new order for the desired item.
  • Exchanges are subject to availability.
  1. Defective or Incorrect Items
  • If you received a defective or incorrect item, please contact us immediately at business@wiredelight.com. We will cover the return shipping costs and arrange for a replacement or a refund.

 International Returns

  • For international returns, please contact our customer service team for further instructions, as return policies and costs may vary depending on your location.
  1. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us.

By including these sections, you address common return scenarios and set clear expectations for your customers. Be sure to adjust the time frames, contact details, and specific rules as necessary!